Koza

Terms of Service

AI-Powered Baby Tracking and Mother's Health
Last updated: April 20, 2026

1. Parties and Scope

These Terms of Service constitute the agreement between natural persons using the Koza application ("User") and Kılınç Labs ("Developer"). By downloading or starting to use the application, you are deemed to have accepted these terms.

2. Scope of Service

Koza is a digital tracking and support application that provides parents with the following features:

Important: Koza is NOT a medical device, diagnostic tool, or treatment application. Application content, AI outputs, EPDS screening results, and growth charts are for informational and tracking purposes only. Always consult a pediatrician, gynecologist, or relevant healthcare professional when making medical decisions.

3. Medical Limitations

3.1 AI Content

The daily insights, weekly reports, AI assistant answers, and nutrition suggestions provided by the application are for informational purposes only. These outputs:

Kılınç Labs cannot be held responsible for any health problems that may arise as a result of decisions made based on AI recommendations.

3.2 EPDS Postnatal Depression Screening Test

The Edinburgh Postnatal Depression Scale (EPDS) included in the application is a validated clinical screening tool but does not constitute a medical diagnosis. Test results are indicative only. A high-risk result does not necessarily mean you must consult a mental health specialist; a low-risk result does not mean depression is absent.

If you experience any psychological symptoms or feel concerned, please consult a psychiatrist or clinical psychologist. In crisis situations:

3.3 Vaccination Schedule

The vaccination schedule presented in the application is based on the Turkish Ministry of Health's expanded immunization program. However, each child's health condition may vary. Always consult your pediatrician for vaccination decisions.

3.4 Growth Charts

Growth percentile charts are based on World Health Organization (WHO) reference data. Percentile results alone do not indicate nutritional disorders, developmental delays, or any other health conditions. Consult your pediatrician for evaluation.

4. User Obligations

5. Intellectual Property

The application design, user interface, brand name, logos, content, Turkey vaccination schedule arrangement, milestone catalog, EPDS question design, and software code are the exclusive intellectual property of Kılınç Labs.

The baby and mother's health data entered by the user belong to the user; Kılınç Labs processes this data only for service delivery purposes. The user can delete their data at any time (see Privacy Policy Section 9).

6. Premium Membership

Koza offers a subscription model that requires a one-time payment after registration. All core features of the application require a subscription. There is no free usage option.

6.1 Subscription Plans

Prices are charged through the Apple App Store and Google Play Store. Prices in international markets may vary according to the relevant platform's exchange rate and tax policy.

6.2 Free Trial (Weekly Plan)

The weekly plan includes a 3-day free trial period. No charges are made during the trial period. If not canceled at least 24 hours before the trial ends, the subscription automatically renews and the first charge is collected.

6.3 Auto-Renewal

All subscriptions automatically renew. The subscription will continue to renew according to the plan you selected unless canceled at least 24 hours before the end of the current period.

6.4 Cancellation

To cancel your subscription:

Cancellation takes effect at the end of the current period. You can continue using the application until the end of the period.

6.5 Refund Policy

Refund requests are made directly through the Apple App Store or Google Play Store. Kılınç Labs does not have refund authority for purchases made through these platforms; the refund decision is entirely the responsibility of the relevant platform.

7. Service Continuity and Changes

Kılınç Labs may temporarily suspend, update, or completely terminate the service without prior notice. Important changes to the Terms of Service will be announced to users via in-app notification or email.

8. Termination of Service

Kılınç Labs may suspend or delete accounts that violate these terms without prior warning. Users can permanently delete their accounts from within the application at any time. The deletion process cannot be undone.

9. Limitation of Liability

Koza is provided on an "as-is" basis. Kılınç Labs is not responsible for any direct or indirect damages arising from service interruptions, data loss, errors or inaccuracies in AI outputs, EPDS screening results, growth chart calculations, vaccination reminders, or decisions made regarding baby/mother's health.

The maximum liability is limited to statutory obligations and the total subscription fee paid by the user to Koza in the last 12 months.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the Republic of Turkey and the Personal Data Protection Law No. 6698 (KVKK). The courts and enforcement offices of Ankara have jurisdiction in disputes.

Note: Your consumer rights are protected under the Turkish Consumer Law. The provisions of this agreement cannot be interpreted in a manner that restricts the legal rights of the consumer.